My name:
Richard
My job:
Retained Business Supervisor
Who I work for:
Adrian Flux Insurance Services
A bit about my job:
I supervise change of vehicle quotations provided mid-way through a policy by our dedicated Change of Vehicle department. I also provide assistance to Renewal Staff with renewal quotations and amendments. I also provide statistical support to both department Managers and Staff.
How I got it / Qualifications needed
I moved to King’s Lynn in 2002, and started working for Adrian Flux as a Customer Service Clerk in Feb 2003 and progressed through the Grades of Service Clerk before moving to the Renewals department and progressing further. I was then offered the opportunity to supervise the department on Saturdays as a taster in August 2006, with ambition, determination and by demonstrating I had the ability to do the job, I was offered the vacant Supervisor position on a permanent basis in December 2006.Before moving to King’s Lynn, I had studied at Swansea University at Degree Level, but had left the course, to take a job in Cardiff, with the Welsh Assembly Government. Before University, I had achieved 9 GCSE’s in Secondary School and 3 A Levels in Sixth Form, and was Head Boy of my Sixth Form.
What I earn:
£20,000 - £25,000
Anything else?
Most favourable parts are seeing that the input I have had in the department, and the improvements of staff within that department, all align together to push the department on in achieving high levels of quality and service. Also the Social side of the job interacting with staff at work, and outside of work, all make the job more pleasurable. The company itself is a great company to work for, providing many social events throughout the year.Least favourable parts are missing football matches through working occasional Saturday shifts and all the statistical analysis that the role entails as my Maths is poor!
